Gabe Green
Unignorable: How B2B tech brands get noticed, remembered and chosen
The evidence behind effective B2B tech marketing - how attention, distinctiveness and consistency help brands…
For over two decades, search has been defined by brevity. Short, functional keyterms. Like “CRM software”, “IT support London” or “packaging machinery supplier”. Short. Sharp. Optimised for traditional search algorithms. But that era is ending.
We’re now entering a new phase of search behaviour – one driven not by keywords, but by intent-rich, highly specific, almost conversational queries. And nowhere is this shift more pronounced (or consequential) than in B2B.
Large Language Models (LLMs) have fundamentally rewired how people expect search to work.
Instead of compressing their needs into two or three words, users are now comfortable expressing full context:
“What’s the best CRM for a mid-sized professional services firm with strong compliance requirements and seamless Outlook integration?”
This isn’t just a content or UX improvement. It’s a behavioural shift in the market.
When people believe the system understands nuance, they stop simplifying. They start explaining. And that changes everything.
What’s particularly interesting is that this isn’t just happening in ChatGPT, Copilot, Claude or standalone LLM interfaces. Google itself is now actively encouraging longer, more complex queries.
The narrative is shifting. And Google are driving that shift too.
A Google advert that I saw at the cinema recently while watching The Devil Wears Prada 2, showcases users inputting long, detailed, natural-language queries via Gemini-powered search.
It starts with the user clicking on the Google search bar and typing “I’m deep in devil wears prada lore” but then instead of hitting enter to load a standard SERP, the search bar physically stretches out across the screen to accommodate an incredibly long, rapid-fire stream of search text. A bit of a brain dump from the searcher.
The message is clear: you no longer have to “search like a search engine.” Now you can search like yourself.
This represents a profound repositioning of search:
And crucially, Google isn’t resisting the LLM shift – it’s embracing and shaping it placing Gemini at the forefront.
If consumer search is evolving, B2B search is accelerating. Because B2B queries were never really “simple” to begin with.
A purchasing decision for an enterprise solution, a regulated service provider, or a specialist machinery system already involves layers of specificity:
Historically, all of this context was compressed into short search strings – and then unpacked through multiple site visits, documents, and sales conversations.
Now? That compression is disappearing.
We’re seeing searches evolve from:
“document management system legal firms”
to:
“secure document management system for UK legal firms that need ISO compliance and integrates with existing case management software”
And this isn’t edge-case behaviour. It’s becoming the norm.
This is the most important implication for B2B marketers.
The traditional funnel assumed:
But long-form, LLM-driven search collapses these stages into a single query.
Users are now embedding:
…directly into the search itself.
Which means:
If your content doesn’t match the full shape of the query, you may never even enter consideration.
In a keyword-driven world, success meant ranking for high-volume terms.
In an LLM-driven world, success looks very different.
It’s about:
This requires a shift in how B2B organisations think about content entirely. Effectively moving from “What keywords do we want to rank for?” to “What situations do our buyers find themselves in?” And then “Have we built content that speaks directly to those situations – end to end?”
Here’s the challenge.
As queries get longer, they also become more fragmented.
Instead of 1,000 people searching the same keyword, you get:
Individually, these queries may have low volume. Collectively, they represent the majority of buying intent. This creates a new battleground: specificity at scale.
Winning organisations will be those that can:
This shift isn’t tactical. It’s strategic. It impacts:
Move beyond pillar pages and generic blogs. Build use-case-driven ecosystems that reflect real buyer complexity.
Stop optimising for keywords in isolation. Start optimising for multi-dimensional intent.
Your site needs to answer layered questions quickly:
In a world where buyers articulate their needs more clearly, vague positioning gets exposed instantly. Clarity wins.
Ultimately, what we’re witnessing is the convergence of search and dialogue. Search is no longer a type/scan/choose/click process. It’s now explain, refine, understand and decide all at once.
And for B2B – with its inherent complexity – this is transformative. Because for the first time, the search experience is catching up with the actual reality of how B2B decisions are made.
I think it’s a depth game now. For years, digital marketing rewarded those who could simplify. Now, it rewards those who can handle complexity. Longer searches aren’t just a UX or content trend – they’re a signal that buyers are ready to say exactly what they need. The question is whether you are ready to answer them in an effective way.