How to apply April Dunford’s positioning framework to deep tech and complex B2B technology.
Deep B2B tech companies don’t struggle with innovation.
They struggle with clarity and articulation.
When your product involves AI, hardware acceleration, inference optimisation, advanced architectures or new technology altogether, it’s easy to default to explaining how it works – not why it matters.
It’s easy for your messaging to become:
- overly technical
- inward‑looking
- or impressive… but unclear
April Dunford’s B2B positioning framework is especially powerful for deep tech and smart technology companies, because it forces simplification without dumbing things down.
Positioning at this level isn’t about dumbing things down.
It’s about making deliberate choices so the right buyers immediately understand:
- what your technology actually does
- who it’s for
- why it exists (its inevitable role)
- and why it’s a better option than what they’re doing today
This article walks through the 5-step positioning process, applied to a complex B2B technology like AI and machine learning products, in a way buyers can actually understand.
The 5-step framework (quick refresher)
- Competitive alternatives (what else buyers would do)
- Unique attributes (your distinctive capabilities)
- Value (what those capabilities enable)
- Ideal customer profile (perfect-fit buyers)
- Market category (the context buyers use to understand you)
For complex B2B technology, the order matters even more than usual. Skipping steps is how you end up with messaging that engineers love and buyers don’t.
Step 1: Identify your real competitive alternatives
Deep tech companies often get this wrong by assuming:
“Our competitors are other advanced technology platforms.”
In reality, buyers usually default to simpler or brute‑force alternatives, not more sophisticated ones.
The common deep tech mistakes at this stage are:
- Listing only companies with similar technology
- Ignoring “do nothing” or scale-through-spend options
- Underestimating how long buyers will tolerate inefficiency
- Over-predicting the trend of an adoption curve
A complex B2B tech example
Let’s imagine a complex AI product that optimises performance, cost or efficiency in production environments.
Real competitive alternatives might include:
- Scaling infrastructure (more compute, more hardware, more cloud spend)
- Accepting inefficiencies as the cost of growth
- Internal tooling or manual optimisation attempts
- Generic platforms not built for this specific problem
- Delaying change because current systems “work well enough”
Why this matters:
Positioning only works when framed against what buyers are actually replacing, not what you wish they were comparing you to.
Step 2: Identify your unique attributes that customers actually care about
This is not a place for:
- algorithms
- architectures
- internal terminology
- or how clever the technology is
Positioning attributes are capabilities as experienced by the buyer, not explanations of how the system works.
A practical filter for deep tech teams
If the attribute:
- requires a technical deep dive to understand
- doesn’t change the buyer’s day‑to‑day reality
…it’s probably not a positioning attribute.
A complex B2B tech example (continued)
Instead of:
- “Proprietary optimisation engine”
- “Advanced model orchestration”
- “Next‑gen AI architecture”
You might land on:
- Improves performance without requiring major system changes
- Works with existing models and infrastructure
- Reduces operational cost at scale
- Deploys without disrupting production environments
These are capability‑level attributes, not technical descriptions.
Step 3: Translate attributes into value (this is non‑negotiable for complex technology)
Attributes alone don’t persuade buyers – especially in deep tech.
Value must be explicit, commercial and often emotional, particularly when risk and cost are involved.
A simple translation still applies:
Attribute → Functional value → Business value → Emotive value
This is the complex B2B tech example continued
| Attribute | Functional value | Business value | Emotive value |
| Works with existing systems | No re-platforming required | Faster time to value | Relief and reduced risk |
| Performance optimisation | Lower latency or higher throughput | Improved customer experience | Confidence in delivery |
| Cost efficiency at scale | Reduced compute usage | Lower operating costs | Control over spend |
This is the step where complex technology becomes commercially legible and emotive.
Step 4: Define who this is actually for (and be brave about exclusion)
“Anyone using AI” is not an ICP.
It’s a refusal to choose.
Deep tech products are rarely valuable to everyone. They’re valuable to people with:
- specific scale problems
- specific technical maturity
- specific constraints
Deep tech ICP prompts
- Is AI already in production or still experimental?
- Does performance or cost materially impact the business?
- Are infrastructure constraints a strategic issue?
- Do teams have the capability to adopt advanced tools?
Deep tech example ICP
- Companies running AI models in production environments
- Performance, latency or cost issues are becoming business‑critical
- Existing solutions involve over‑provisioning or inefficiency
- Technical teams are sophisticated but resource‑constrained
Being specific here increases relevance and you’ll have more chance of resonating with your buyers faster.
Step 5: Choose the right market category to sit in
Market category isn’t branding.
It’s the mental shortcut buyers use to make sense of what you are.
Deep tech companies often try to invent categories to reflect novelty. Buyers usually prefer familiar anchors.
Two key rules for complex technology categorisation
- If the category isn’t recognised, expect longer sales cycles and understand that you must generate demand
- Anchor first, then differentiate and delight
An example of this in action
Instead of:
“Next-generation AI optimisation platform”
You might anchor to:
“AI performance optimisation software”
“Infrastructure optimisation for AI in production”
Clear first. Clever later.
Once buyers understand what kind of thing you are, you can then explain why you’re different.
If you start with ‘different’, you get ignored by buyers because it doesn’t feel relevant or applicable to them now.
Pulling it all together (what changes in the real world)
When complex technology is positioned correctly:
- Conversations move away from technical explanations and towards outcomes
- Non‑technical stakeholders stay engaged
- Sales cycles shorten because value is easier to articulate internally
- Your product sounds premium for the right reasons
Positioning doesn’t make your technology simpler.
It makes the decision to buy it simpler.
Positioning for deep tech isn’t about showcasing how advanced your technology is – it’s about making its value immediately obvious to the people who decide whether to invest in it. When complex AI and smart technology products are positioned around clear outcomes, realistic alternatives and familiar context, they become easier to understand, easier to justify internally and far more compelling commercially. Get the positioning right, and your technology stops being admired from a distance and starts being purchased and adopted with confidence.